Politique d’expédition

Thank you for your support and trust. To ensure a smooth and transparent shopping experience, please review the following details on order processing, delivery times, and fees.

 Shipping Origin & Order Processing

Shipping Location: All orders are dispatched from our logistics center in the USA to guarantee consistent product quality.

Processing Time: Orders will be verified and shipped within 1-2 business days after payment confirmation (no shipments on weekends or U.S. federal holidays).

Domestic Shipping (USA Orders)


To ensure fast delivery, we partner with leading U.S. carriers including UPS, FedEx, and USPS.

Intelligent Carrier Matching: Our system automatically selects the best shipping option based on your address, package weight, and current delivery speeds.

Standard Delivery Time: Typically 3-5 business days.

Coverage & Exceptions: We ship to all U.S. addresses. Remote areas (e.g., Alaska, Hawaii) and peak seasons (e.g., Black Friday, Christmas) may cause minor delays.

Tracking: You will receive a tracking number and direct link in your shipping confirmation email, regardless of the carrier used.

 International Shipping (Non-USA Orders)

We partner with global leaders like DHL, FedEx, and UPS to deliver a premium cross-border experience.

Smart International Routing: Our system chooses the fastest, most reliable carrier based on your destination’s customs rules and real-time route congestion.

Standard Delivery Time: Usually 7-15 business days.

Customs & Delays: International delivery times depend on local customs efficiency, administrative procedures, and delivery network coverage. In rare cases (e.g., customs inspections, extreme weather), delivery may take up to 20 business days.

Full Tracking: You will receive a unique tracking number to monitor your package’s journey across borders.

Duties & Taxes Policy

We use a DDP (Delivered Duty Paid) model to simplify your cross-border shopping:

Prepaid Taxes & Fees: The total amount you pay at checkout includes all applicable import duties, VAT, and taxes for your destination country.

No Additional Charges: You will not be billed extra by customs or couriers upon delivery. If you are incorrectly charged, please contact our support team immediately at lineahomeservice@outlook.com.

Order Tracking

We ensure full transparency for every order, so you can stay updated on your package’s status:

Automatic Email Notifications: Once your order ships, a tracking number and link will be sent to your registered email at lineahomeservice@outlook.com

Multiple Tracking Options: Click the link in your email or enter the tracking number on the carrier’s official website.

Tracking Delays: Carriers often take 24-48 hours to scan and upload package details. If you don’t see updates right away, please check again later.

Account Tracking: You can also view real-time shipping status in your account’s “Order History” section on our website.

 Important Risks

Address Accuracy: Please ensure your shipping address is correct. Re-shipping fees may apply if delivery fails due to incorrect address or unreachable recipient.

Damage or Loss: If your package arrives damaged or shows no tracking updates for 10+ days beyond the estimated delivery time, contact us immediately at lineahomeservice@outlook.com

Contact Us

If you have questions about your order status, need to request a return/refund, or change shipping details, reach out to our support team:

Support Email: lineahomeservice@outlook.com

Response Time: We aim to reply to all inquiries within 24 hours.